The Help Center and Agency Customization

The articles in the Help Center and videos in the Learning Library are based on the default setup of ChildPlus and assume full security access to all platforms, modules, features and fields. If you cannot find or access a feature referenced in an article, be aware that your agency's specific customization of ChildPlus determines:

Your access to each platform

Your access to specific modules or features

Security or location restrictions for your level of access to ChildPlus

Whether a module or feature has been turned on

Which fields are available in each module

The content of drop-down fields

Contact your ChildPlus administrator to verify your security access and the availability of a feature referenced in an article.

If you are a ChildPlus administrator and need to configure security access or turn on a feature, see or contact us for additional assistance.

Help Center Updates and ChildPlus Platforms

The Help Center is continually updated to reflect the current version of ChildPlus. Ensure that you are using the latest version of ChildPlus and referencing an article for the appropriate ChildPlus platform. Instructions for modules often differ between ChildPlus Online and ChildPlus Desktop and are unique for the .

To find out which version of ChildPlus you are using, see View Software Details.

For more information about the different platforms and how to access them, see Platform Comparison.

To learn about the differences between the modules in ChildPlus Desktop and ChildPlus Online, see Module Comparison.

Platform Comparison

min read

Learn about the major differences between ChildPlus Desktop, ChildPlus Online and the Attendance App.

	ChildPlus Desktop	ChildPlus Online	Attendance App
How to access?	Any desktop or laptop with a Windows operating system	Any device with Google Chrome or Apple Safari installed	Any mobile device with an app store
Reports	Most standard reports All grid reports PIR reports	Most standard reports for each module in ChildPlus Online All reports for features exclusive to ChildPlus Online	NA
Modules exclusive to this platform	All Setup modules Dashboard Module Designer Internal Monitoring To-Do List	DRDP Assessment (data entry) Performance Panel Professional Development	NA
Features exclusive to this platform	Send a LiveMessage through the Services modules Submit a support ticket Access the Feature Request Forum Access MyPeers Community Check Me In / Out My Timesheet Poverty Calculator Site Locator Change user interface colors Add time stamps, spell check and print Notes fields	Use on any device View ChildPlus Online in other languages using settings in Google Chrome and Apple Safari Watch videos and download e-books directly from the Help Center	Capture parent signatures for checking in and out using a mobile device

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Knowledge Base

The Help Center and Agency Customization

Help Center Updates and ChildPlus Platforms

Platform Comparison